Terms
These terms govern the use of peakprotocol.fit and the purchase of coaching services and digital products from Silverton Capital Group LLC, 7901 4th St N, Ste 300, St. Petersburg, FL 33702, United States ("we", "us"). By placing an order you accept them.
1. What we provide
We provide coaching on training, nutrition, sleep and recovery, delivered remotely. Depending on what you book, this includes written programmes, a written protocol, scheduled calls and messaging support.
What we do not provide. We are not a medical practice, a laboratory or a healthcare provider. We do not diagnose conditions, prescribe medication, order laboratory tests or provide medical advice. Any blood panel or other test you use is ordered and paid for by you, through your own physician or a certified laboratory, and remains a matter between you and that provider.
Our reading of your results is coaching input, not a clinical interpretation. If anything in your results suggests a medical issue, take it to a physician.
2. Eligibility and your responsibility
You must be at least 18 years old to buy from us. You confirm that you are in general good health and are not aware of any condition that makes training or dietary change inadvisable. If you have a diagnosed condition, are pregnant, are recovering from injury or take prescribed medication, obtain clearance from your physician before starting.
You are responsible for how you apply our recommendations and for stopping if something causes pain or harm. Information you give us — history, medication, symptoms — must be accurate and kept up to date, because our recommendations are based on it.
3. Orders and payment
All prices are in euros (EUR) and are shown on the website. A contract is formed when we confirm your order in writing. Coaching is billed every four weeks in advance, in three consecutive payments per block (see section 4); digital products and one-off reviews are payable before delivery.
Payment is processed by our payment provider. Where sales tax, VAT or another indirect tax applies to your purchase, it is shown before you confirm the order.
4. Coaching blocks and cancellation
1:1 coaching runs in blocks of twelve weeks. Each block is billed in three consecutive payments of €490 (EUR), charged in advance every four weeks, starting on the day the block begins. Over a full year this amounts to thirteen payments. When a block ends, the next block begins unless you have cancelled.
How to cancel. Write to support@peakprotocol.fit at least fourteen days before the current block ends. Cancellation takes effect at the end of that block, and no further payments are taken after it. Payments for a block in progress are not refunded, except as provided in section 5 or where mandatory law requires otherwise.
We may end the arrangement with immediate effect if you do not pay, or if continuing would in our reasonable judgement be unsafe for you.
5. Right of withdrawal for consumers in the EU and UK
If you are a consumer resident in the European Union or the United Kingdom, you have the right to withdraw from the contract within fourteen days without giving a reason. The period starts on the day the contract is concluded. To withdraw, send a clear statement to support@peakprotocol.fit before the period expires. We refund all payments received within fourteen days of receiving your statement.
Digital content. For downloadable and immediately accessible digital products, the right of withdrawal lapses once we begin delivery, provided you have expressly consented to this and acknowledged that you thereby lose the right. You are asked to confirm both at checkout.
Services already begun. If you ask us to start coaching within the withdrawal period and then withdraw, you owe a proportionate amount for what has already been delivered.
6. Refunds
Outside the right of withdrawal in section 5, payments for digital products and for reviews already delivered are not refunded. Payments for coaching are handled as described in section 4.
If you believe a charge was made in error, write to support@peakprotocol.fit within fourteen days of the charge. We reply in writing within five business days. Approved refunds are made to the original payment method.
7. Delivery
All services are delivered online. Nothing is shipped.
- Foundations (self-guided programme): access details are sent by email within 24 hours of purchase.
- Baseline review: after purchase we send instructions for sharing your results. The written protocol is delivered by email within seven days of receiving complete results, followed by a 45-minute walkthrough call.
- 1:1 coaching: within one business day of purchase we send a link to schedule the intake call.
8. Availability and changes
We aim to keep the website available but do not guarantee uninterrupted access. We may change the content of our programmes where the change does not reduce the substance of what you booked.
9. Intellectual property
All programmes, protocols, videos, templates and written material are owned by Merivane Capital LLC and licensed to us. You receive a personal, non-transferable right to use them for your own training. You may not share, resell, publish or reproduce them, and you may not use them to coach others commercially.
10. No guarantee of results
Physical results depend on genetics, adherence, sleep, stress, medical history and factors outside our control. We do not promise any specific outcome, weight, body composition, laboratory value or performance level. Any examples shown on this website are illustrative and are not a representation of what you will achieve.
11. Liability
We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body or health, and wherever liability cannot be excluded by law. For slight negligence we are liable only for breach of an obligation essential to the purpose of the contract, and then only for foreseeable damage typical of this type of contract.
Nothing in these terms limits any right you have as a consumer under mandatory law in your country of residence.
12. Confidentiality
Everything you share with us in the course of coaching is treated as confidential and is not disclosed to third parties, except to our processors as described in the privacy notice or where we are legally obliged to disclose.
13. Governing law and jurisdiction
These terms are governed by the laws of the State of Florida, United States, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.
If you are a consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of the country in which you are habitually resident, and you may bring proceedings in the courts of that country.
14. Changes to these terms
We may amend these terms for future contracts. The version in force for your contract is the one published when you placed your order.
15. Contact
Enquiries: hello@peakprotocol.fit · Customer support: support@peakprotocol.fit · Silverton Capital Group LLC, 7901 4th St N, Ste 300, St. Petersburg, FL 33702, United States. Full company details are in the legal notice.